REFUND POLICY

Afripay shall refund the amount sent to the client if the recipient has not received the funds. Transfer fees will not be refunded to the client as service has been rendered at the time the transaction is completed.

If the client chooses to cancel the transaction that has not been processed or sent, it will automatically be credited back to the Client's Xfer eWallet Account. If the client decides not to use the available credit for future transactions, the client will just click the refund button to have the funds credited back to their bank account.

Afripay will not be responsible for delay of money due to incorrect information submitted by the sender or the unavailability, incapacity or refusal of recipient to receive remittance. Afripay will also not be responsible for delay of money due to fortuitous events, power failure, system maintenance, and off-line situations of our correspondents in the Philippines.

After 60 days, claims and complaints will be accepted at our option.


We’re here to help

For other concerns or queries regarding our refund policy, please Contact Us, or call us on +442086922085


Copyright Information

© 2019 afirpay.co.uk. All rights reserved. Copyright for all material appearing on this website is owned by Afripay. Persons accessing this website are authorized to view, copy, and print material from this website for information purposes only. Any other use of this material is restricted to non-commercial purposes and must include this copyright notice. Trademarks and service marks for all other products and services appearing on this website are the trademarks and service marks of their respective owners.


How secure we really are

registered-icon

Licensed and FCA Register

direct-bank-transfer-icon

Secure Direct Bank Transfer

bank-level-security

Bank Level Security

24hr-icon

24/7 Built-in Protection